TERMS OF SERVICE FOR SAM'S DTF TRANSFERS

Welcome to Sam’s DTF Transfers! These Terms of Service (“Terms”) are an agreement between you and Sam’s DTF Transfers . By using our website www.samsdtftransfers.com (the “Site”), or by placing an order, you agree to follow the rules in these Terms.

Sam’s DTF Transfers is a custom DTF (Direct-to-Film) printing company. You can upload your own artwork, photos, or designs, and we’ll print them onto transfer film and ship them straight to you.

When you use our Site or place an order, you agree to everything in these Terms—plus any extra rules or policies we mention on the Site.

Please read these Terms carefully. If you don’t agree with them, please don’t use our Site or Services.

We may update these Terms from time to time. If we do, we’ll post the new version on this page. By continuing to use our Site after any changes, you’re accepting the new Terms.

Our website is powered by Shopify, which helps us run our online store and provide our products and services to you.

Who Can Use Our Site & What You’re Responsible For

To use our website or place an order, you must be old enough based on the laws of your state or country. If you allow someone under that age (like your child) to use the site, it’s your responsibility to make sure they use it properly.

When you upload a design to be printed, you’re saying that the design is yours—or that you have permission to use it. That means:

You created it yourself, or
You have legal rights to use and print it.

We do not check every design for copyright or trademark issues. If there’s a legal problem with your design (like copyright infringement), you’re the one who will be held responsible—not Sam’s DTF Transfers.

You also agree not to:

Use our site for anything illegal,
Break any local or international laws,
Upload viruses, malware, or anything that could harm the website or others.

If you break these rules, we may suspend or permanently stop your access to our services—without warning.

Using Our Services – What’s Allowed and What’s Not

At Sam’s DTF Transfers, we do our best to support every customer. However, we reserve the right to refuse service to anyone if necessary. This is rare, but it helps us maintain a safe and respectful environment for all users.
When you upload your designs or provide personal details through our website, your information is handled securely. While some general internet data passes through standard networks, we use trusted systems like Shopify, which follow strong security protocols to protect your data.
Most importantly, your payment information—such as credit card details—is always encrypted and fully protected during checkout.

You may not:

Copy, sell, or share any part of our website, tools, or services without written permission.
Use our site or services for commercial use unless approved by us in advance.

Section titles (like this one) are here to make things easier to read. They don’t change the meaning of the rules in any way.

Website Information & Content Guidelines

We do our best to keep all the information on our website accurate and helpful. However, we can’t promise that everything is always 100% correct, complete, or up to date. The content on our site is meant to give you general guidance—it should not be the only thing you rely on when making important decisions.

We also share blog posts, tips, and news to help our community learn more about DTF printing and custom transfers. These resources are meant to inform and inspire you, but they are not official advice. If you're making big decisions, it's always a good idea to double-check information with trusted sources.

Sometimes, our site may include older content for reference. That content may not reflect our most recent updates, services, or policies. We may update or change our content at any time, but we’re not required to update everything right away.

It's your responsibility to check our website regularly if you want to stay up to date with our latest information.

Changes to Services and Pricing

We may update our prices or make changes to our services at any time, without giving advance notice.

This means we might:

Adjust product or service pricing,
Add, remove, or change certain features,
Pause or stop parts of our services when needed.

While we try to keep things consistent, we’re not responsible for any inconvenience these changes may cause to you or others. We also don’t offer compensation for any impact these changes might have.

We always recommend checking our website for the latest updates on pricing and available services.

Product Availability, Descriptions & Limitations

Some of our products and services are only available through our website and may be offered in limited quantities. All returns or exchanges must follow our Return Policy.

We try to make sure that the product colors and images shown on our website are as accurate as possible. However, your screen or device might display colors differently, so the actual item may look slightly different in real life.

We may:

Limit the sale of certain products or services to specific people, areas, or situations,
Limit how many items you can buy,
Change product details or prices without notice,
Pause or stop offering a product or service at any time.
Promotions and special offers may also not be available in every region.

While we work hard to offer high-quality products and a smooth shopping experience, we can’t guarantee that everything will always meet your expectations or that our website will always be free of errors or glitches.

Your Order and Account Information

To make sure your order is processed smoothly, please double-check that the information you provide—like your name, email, shipping address, and payment details—is correct and up to date.

We use your email and phone number to send important updates about your order, such as:Order confirmation,

Design or file issues (if any),
Fulfillment and shipping progress,
Tracking information.
If we can't reach you due to incorrect contact details, it may cause delays or issues with your order.
In rare cases (such as suspected fraud or system errors), we may need to review or cancel an order. If this happens, we’ll reach out using the contact information you provided.

Links to Other Websites (Blog Content Only)

Some of our blog posts may include links to helpful resources, articles, or industry tools on other websites. These links are added only for informational purposes—to help you learn more about DTF printing or design.

We do not sell any third-party products or services through these links, and your orders are always processed securely through our own Shopify-powered system.

If you choose to visit one of these external websites, please make sure to read their terms and privacy policies before providing any personal information.

Your Feedback and Reviews

We value your feedback and use it to improve our products and services. After you place an order, we may send you an email inviting you to leave a review about your experience with us.

Our review system is powered by trusted tools like Judge.me and Google Reviews, which are securely integrated through Shopify. These platforms help us collect real, verified customer reviews.

By submitting a review, you agree that:

Your comments may be published on our website and/or on the platforms we use (such as Judge.me or Google).
We may use your review in promotional materials, including social media, with or without minor edits (e.g., grammar or length) to fit the format.
You won’t include anything offensive, false, or unlawful in your review.
All reviews go through moderation to ensure respectful and honest communication. We do not alter the content or sentiment of reviews, but we may remove reviews that violate our policies.

Thank you for helping us grow by sharing your experience.

Email and SMS Communications

Your Consent

When you shop with us or sign up on our website, you agree to receive emails and text messages (SMS) from Sam’s DTF Transfers. These messages may include:

Promotional messages (like discounts, product launches, and special offers)
Transactional messages (like order confirmations, shipping updates, and account alerts)

You can unsubscribe from promotional messages anytime by clicking the “unsubscribe” link in the email or replying “STOP” to an SMS. However, transactional messages are necessary for your orders and cannot be turned off.

How We Use Your Info

We use secure tools integrated with Shopify—like Klaviyo and SMSBump—to send email and SMS messages. Your phone number and email are stored safely and used only to:
Send order updates and reminders
Share helpful tips or news
Offer special deals based on your activity
We never sell or share your personal info with third parties without your permission.

Cart Reminders

If you add something to your cart but don’t complete your purchase, our system may send you a friendly reminder via SMS or email to help you complete your order. These reminders are automatic and are designed to improve your experience.

Location-Based Messages (Only with Your Permission)
Sometimes, if you give permission, we may use your location to send special offers near you. This only happens with your consent and is handled through secure Shopify-based tools.

Data Protection

All your email and SMS data is processed through Shopify-compliant apps. We take your privacy seriously and follow industry best practices to keep your data safe from unauthorized access.

Legal Compliance
We follow all laws related to email and SMS marketing. We’ll always ask for your permission before sending promotional messages and provide an easy way to opt out.

Updates to This Policy

We may update this section of our Terms from time to time. If we make any major changes, we’ll let you know by email or through your customer account.

Contact Us
If you ever want to update your preferences or have questions about how we use email and SMS, you can reach us at support@samsdtftransfers.com .

Custom Designs and Content

When you upload custom designs, images, or any other content to our site, you keep full ownership of your work. That includes your artwork, shop name, photos, customer comments, and anything else you share with us. We do not claim any rights to use your designs beyond what's needed to print and fulfill your order.

Your Responsibility

By uploading a design or any content, you confirm that:

You own it, or
You have permission to use it for printing and distribution.

You are fully responsible for making sure your design doesn’t violate anyone else’s rights, such as copyrights, trademarks, or publicity rights. If there’s a legal issue with a design you submitted, the responsibility is yours.

Respect for Others’ Rights

Just like we respect your creativity, we expect you to respect the rights of others. Do not upload designs that are copied, stolen, or infringe on someone else’s intellectual property.

We reserve the right to remove any content that violates these terms or any applicable laws. We also cooperate with DMCA requests and legal authorities if needed.

Protection of Your Personal Information

We take your privacy seriously. Any personal information you share with us—like your name, email, shipping address, or payment details—is handled securely and in line with our Privacy Policy.

To learn how we collect, use, and protect your data, please review our full Privacy Policy. It explains your rights and how you can manage your information at any time.

Updates and Corrections

We work hard to make sure all the information on our website is correct. However, sometimes small errors—like typos, pricing mistakes, or outdated product details—may happen.

If we notice an error, we have the right to fix it at any time, even after you place an order. This includes correcting product descriptions, prices, shipping details, and availability. In some rare cases, we may also need to cancel an order if the information you saw during checkout was incorrect.

We’re not required to update every piece of information unless the law says we must, and just because something hasn’t changed doesn’t always mean it’s fully up to date.

We recommend reviewing the latest info on our website before making a final decision or purchase.

What’s Not Allowed (Restricted Activities)

To keep our platform safe and fair for everyone, we ask that you don’t misuse our website or services. This includes, but isn’t limited to:

Doing anything illegal or encouraging others to do so,
Breaking any local, national, or international laws,
Copying, stealing, or using designs or content without permission,
Posting harmful, abusive, or discriminatory content,
Giving false or misleading information,
Uploading viruses or trying to damage our website,
Collecting or tracking others’ personal data without consent,
Sending spam or using tricks to collect information,
Using bots or scraping tools to pull data from our site,
Sharing offensive or unethical content,
Trying to bypass or break our security systems.
Breaking these rules may result in your access to our services being restricted or permanently removed.

Service Terms & Limits of Liability

We do our best to provide fast, secure, and reliable service—but like any online platform, things may not always go perfectly.

Sometimes, issues beyond our control (like technical errors or third-party outages) may affect the website, delay orders, or impact how the service works. We may also need to pause or stop parts of the service without advance notice.

Unless we specifically say otherwise, all of our services are offered “as is” and “as available.” This means:

We don’t guarantee that everything will always be perfect or error-free,

Results may vary depending on how you use our services.

Sam’s DTF Transfers, including our team and partners, can’t be held responsible for any losses or damages that may result from using our services—whether direct or indirect, large or small.

Some locations may not allow certain legal limitations, so in those cases, our liability will be limited as much as the law allows.

Your Responsibility to Use Our Services Fairly

By using our website and services, you agree to follow our Terms and all applicable laws.

If your actions—such as uploading copyrighted designs without permission or breaking these Terms—lead to a legal claim against Sam’s DTF Transfers or anyone on our team, you agree to take full responsibility. This includes covering any related costs, such as legal fees or damages.

This helps protect our company, staff, and partners from any harm caused by improper or illegal use of the platform.

If One Part Becomes Invalid

If any part of these Terms of Service is ever found to be invalid or not enforceable under the law, that part will still apply as much as legally possible.

This won’t affect the rest of the Terms—all the other rules will stay in full effect.

Ending This Agreement

You can stop using our services at any time—either by letting us know or by simply no longer visiting our website.

This agreement stays in effect until you or Sam’s DTF Transfers decides to end it.

If we believe you’ve broken any part of these Terms, we may suspend or close your access to our services without prior notice. You would still be responsible for paying any amounts owed up to that point.

Even after the agreement ends, some responsibilities (like payments or legal obligations) may still apply if they were created while the agreement was active.

Entire Agreement and Final Notes

These Terms, along with any other policies or rules posted on our website, make up the full agreement between you and Sam’s DTF Transfers. They replace any previous conversations or agreements—whether written or spoken.

If we don’t immediately act on a part of these Terms, that doesn’t mean we’re giving up our right to do so in the future.

If any wording in these Terms seems unclear, it should not be interpreted in a way that unfairly goes against the company.

Governing Law

All of our services—and any agreements related to them—are governed by the laws of the United States.

Updates to These Terms

We may update these Terms of Service from time to time. If we do, we’ll post the latest version right here on this page.

By continuing to use our website or services after any updates are posted, you’re agreeing to the new terms. We recommend checking this page once in a while to stay informed.